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Consultant: Lewisville residents report high satisfaction but show demographic skew

Lewisville City Council · January 9, 2024
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

A consultant told council the 2023 resident satisfaction survey (900+ online respondents) returned an 87.64% satisfaction rating with strong safety scores, but respondents skew older, longer-term and more owner-occupied than citywide demographics, which affects interpretation.

Lewisville —7 Jan. 8, 2024 —6 A city-hired consultant presented findings from Lewisville's 2023 resident satisfaction survey on Jan. 8, reporting an overall satisfaction rating of 87.64 percent, strong safety perceptions and notable demographic skews among respondents.

Consultant James Cogut said the online opt-in survey yielded more than 900 responses and emphasized that opt-in methodology tends to overrepresent people who are either very satisfied or very dissatisfied. He recommended interpreting results as snapshots tied to the survey period…

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