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PUC grants ETC designations to DISH Wireless and TrueConnect with compliance conditions

Public Utilities Commission of Nevada · August 13, 2024
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Summary

The Commission accepted stipulations and granted eligible telecommunications carrier status to DISH Wireless LLC and TrueConnect Communications Inc., each subject to specified compliance filings including consumer-contact information and tariff or CMRS registration updates.

The hearing officer presented two applications seeking designation as eligible telecommunications carriers (ETCs) in Nevada.

For DISH Wireless LLC (docket 24-04007), the stipulation filed with staff said DISH had committed to provide the supported services required by federal rule (47 CFR 54.101(a)), to advertise the availability of Gen Mobile-branded voice, text and broadband services quarterly, and to provide customer protections and terms for Lifeline subscribers. The proposed order accepted the stipulation and granted the application, subject to compliance items including provision of a consumer contact for the Commission's Consumer Complaint Resolution Division and filing an amended CMRS registration reflecting the Gen Mobile fictitious name.

For TrueConnect Communications Inc. (docket 24-0604), the stipulation and staff review found TrueConnect meets applicable statutory and regulatory requirements to be designated as an ETC for the purpose of receiving federal universal service support. The Commission's order, as modified by stipulation, designates TrueConnect as an ETC with a statewide service area that extends to locations where underlying carriers provide coverage, including federally recognized tribal lands; it requires compliance filings including an advisory tariff and a consumer-contact designation.

Commissioners voted to accept the stipulations and grant the applications by voice vote. Commission records show the grants were conditioned on the compliance items described in the stipulations; the orders did not adopt additional commitments beyond those in the filings presented on the record.