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CRD outlines 'Welcome In' business recognition pilot and expands public webinars
Summary
Outreach chief Lily Harvey briefed the council on a new 'Welcome In' voluntary business recognition pilot required by AB 2448, standing monthly webinars, and updated immigrant- and trafficking-related resources; the pilot will include required trainings, a customer-service bystander module, and a public-facing certification listing.
Lily Harvey, assistant deputy director for outreach and education, told the council the department is launching a three-year 'Welcome In' business recognition pilot required by AB 2448 (Civil Code §51.17). The voluntary program will allow businesses across California to apply for certification by committing to staff training, policy review, technical assistance calls and event participation; participating businesses will be listed on a public webpage and provided a…
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