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ConVal board asks for full cost‑benefit analysis before replacing district phone system
Summary
The Contoocook Valley School District board heard a proposal to replace its aging NEC phone system with a managed VoIP service, but members requested a year‑0 and year‑5 cost‑benefit comparison — including buy‑versus‑lease and staffing implications — before adding the project to the budget.
The Contoocook Valley School District board received a proposal to replace the district’s NEC phone system with a managed voice‑over‑IP (VoIP) service and asked district technology staff for a detailed cost‑benefit analysis before approving funding.
At the Nov. 19 meeting, Mark (technology lead) told the board the current NEC equipment is going “end of sale,” support licensing for the incumbent system is not up to date, and the district lacks in‑house capacity to maintain a modern VoIP installation. "When the hardware was having an issue, we call up our…
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