Virtual IT presented an IT strategic plan requested by the board that outlines infrastructure, application, security and governance recommendations designed to modernize Amherst County operations and citizen services.

Randy Grubb, chief technologist with Virtual IT, said the plan resulted from discovery, a SWOT assessment, and interviews with county departments. He recommended upgrades ranging from a contemporary tax billing platform and website modernization to GIS enhancements and replacing the county's computer‑aided dispatch system used by 9‑1‑1. He estimated approximately $1,000,000 in capital investment over three years along with increased operating costs to staff and support new software.

Board concerns and action
Several supervisors expressed that they had not received the full plan and asked for an open, non‑sensitive summary document they could review. Concerns included protecting details that could aid malicious actors and whether sufficient closed‑session briefings had occurred. Supervisor Tom Martin moved to table adoption until the board had a chance to review documents; the motion passed. Staff committed to provide an open summary for public review and to schedule additional closed briefings where needed.

Provenance: topicintro SEG 1639, topfinish SEG 2269

Speakers quoted (first reference with role): Randy Grubb (Chief Technologist, Virtual IT); Tom Martin (Supervisor).