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Rochester board hears progress report as Oracle payroll issues continue; district weighing alternatives
Summary
CFO McDowell reported a drop in Oracle-related ticket volume and said the district issued more than 4,100 off-cycle payments totaling nearly $1.5M; district plans staffing increases, enhanced protocols and continued vendor support while evaluating long-term options.
The Rochester City School District told the Board of Education on Nov. 20 that it has reduced the backlog of Oracle payroll tickets but continues to work through complex payroll defects and retirement-file rejections.
Chief Financial Officer Mr. McDowell said ticket counts fell from about 1,797 a month ago to 897, and the district has closed roughly 2,200 tickets in the last month. He reported that unresolved reports of employees not being paid dropped from roughly 582 to about 178'195. "No, a couple months ago, it would take us a week, two weeks to be able to actually react to certain things," McDowell said. "That time is people's money."
McDowell described workforce and process changes: hiring…
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