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Council approves line-striping, emergency dispatch software and HVAC replacement; seeks vendor assurances

New London City Council · November 18, 2025
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Summary

The council approved a $45,655.90 contract for citywide epoxy line striping, authorized ABCO emergency medical dispatch software for $28,913.42 with written data-use assurances requested, and approved a $49,865 rooftop HVAC replacement for Public Works.

The council approved three distinct procurement items during the meeting.

Citywide line striping: Council approved a contract with Safety Marketing LLC for epoxy line striping and markings in the amount of $45,655.90. Director Cyr said the work focuses on high‑use thoroughfares and epoxy paint that lasts longer; state roads remain the state’s responsibility. Several councilors asked whether all side streets would be striped; staff said stop bars and crosswalk striping are handled in‑house while epoxy yellow lines are reserved for main thoroughfares.

Emergency medical dispatch software: The council approved the purchase and installation of ABCO Telecom’s emergency medical dispatch software for $28,913.42. Councilors raised data-security concerns about integrating with larger platforms; Chief Scott said the software runs locally on the dispatch PC, does not send data outside the city’s NextGen CAD, and that paper backup flip charts remain as contingency. Council members nevertheless asked staff to request written vendor assurances about data use and retention.

Public Works HVAC: Council approved Bartol Heating & Cooling’s low bid of $49,865 to replace a rooftop RTU serving Public Works administrative areas (12.5‑ton gas/electric unit). Staff explained the unit’s cooling component failed in spring and heating later, and that time exigency prompted soliciting three quotes rather than a full published bid; staff confirmed the selected vendor had held the April pricing.