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Multnomah County staff present updated homeless response action plan and KPIs as commissioners press for specific goals and housing production accountability
Summary
Homeless Response System staff reviewed a revised action plan and proposed KPIs; commissioners pressed for SMART goals, up‑to‑date data, clearer ties to budget, and accountability for housing production across jurisdictions. Staff said final goals will be considered after budget decisions and COC NOFO implications are clarified.
The county’s Homeless Response System (HRS) team briefed the Board on an updated action plan and a set of proposed key performance indicators designed to replace an expiring Exhibit 1 in the intergovernmental agreement.
Jillian Shoney, director of the Homelessness Response System, said the action plan is intended to guide quarterly reporting and make it possible to tie budget requests to expected KPI impacts. She noted staff would provide a formal replacement for Exhibit 1 and that commissioners will have a vote to accept or reject the measures.
Commissioners raised repeated concerns about the proposal’s level of specificity. Several argued the yellow‑coded KPI…
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