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Norwalk committee backs up-to-$500,000 contract with Mainstar for online permitting

Norwalk Economic and Community Development Committee · December 4, 2025
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Summary

The committee approved authorizing the mayor to execute a contract with Mainstar for up to $500,000 to implement a new online permitting and licensing system; staff said the platform should be largely live in 10–12 months with phased rollout and training planned.

The Norwalk Economic and Community Development Committee voted Dec. 3 to authorize the mayor to execute an agreement with Mainstar for project number 4,435 — community development software and services — in an amount not to exceed $500,000 to implement a new online permitting and licensing system.

Jay Evanski, chief economic and community development for the city of Norwalk, told the committee the procurement began in October 2024, produced 11 respondents and a shortlist of five vendors who gave full-day demonstrations. The city used a consultant, Barry Dunn Consulting Services, to complete an environment assessment and help draft the RFP, Evanski said.

"This process started back in…

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