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Syracuse citizen review board reports 38 active cases, outreach efforts and calls to update oversight law
Summary
The Citizen Review Board told Syracuse City leaders it uncovered a backlog of 157 misrouted complaints (38 needing full processing), has boosted community outreach and evidence access, and urged the council to update an 18-month limit in current legislation.
The Citizen Review Board told Syracuse City Council representatives that a recent technical glitch revealed a backlog of complaints and that the board is prioritizing 38 cases that require full investigation. Speaker 5, a Citizen Review Board representative, said the misrouting produced a list of "157 cases" and that "out of those cases, we definitely have the 38 that definitely need to be done from the beginning to the end process."
The board described steps it has taken to respond. Speaker 5 said staff and volunteers have sent 57 closure letters to complainants from 2022–2023 to explain why cases were closed and that 15 of those letters were returned as undeliverable. The CRB also corrected the email routing error that had been sending online complaints to the wrong address, Speaker 5 said, and has coordinated with the Syracuse Police Department's professional…
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