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Health Solutions tells council its SOS co‑responder team took 1,064 calls and plans to expand to six days a week

Pueblo City Council · November 25, 2025
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Summary

Health Solutions presenters said their SOS team has handled 1,064 non‑urgent behavioral‑health calls for Pueblo Police Department since September 2023, that about 60% were welfare checks, and that a second team is being built to expand coverage to six days per week once staff are hired.

Rochelle Brown, outreach and engagement supervisor, and Tim Miller, vice president of specialty services with Health Solutions, told the council about the Solution Outreach Services (SOS) co‑responder program. They said SOS began in September 2023 to answer non‑urgent behavioral‑health calls routed from Pueblo Police Department dispatch and…

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