DuPage County IT: cyber incident wrapped, HR payroll go-live set for April 1, PRMS upgrade delayed
Get AI-powered insights, summaries, and transcripts
Subscribe
Summary
County IT told the Technology Committee it has largely closed a recent cyber incident after a lessons-learned review, plans increased cybersecurity and disaster recovery investment for 2026, set an April 1 go-live for the HR/payroll ERP, and said a police records management upgrade slipped to February.
County IT briefed the Technology Committee on Dec. 2 about multiple ongoing projects, including closure of a recent cyber incident, timetable changes for enterprise systems and several modernization efforts.
An IT presenter (speaker 3) said the cyber incident is "wrapping up," that a lessons-learned session with internal and external stakeholders was completed and that the county has an action plan underway. The presenter said county leaders approved additional funding for cybersecurity tools and for disaster recovery and business continuity work to be executed in 2026.
On enterprise systems, the presenter said the HR/payroll ERP go-live has a new target date of April 1, and the finance team is conducting a request for information (RFI) to inform a future financial ERP procurement. The police records management (Hexagon-related) upgrade missed a November target and is now expected in February; the county also issued an RFP to explore alternative systems and planned vendor demos with police agency staff ahead of a February recommendation to the PRMS steering committee.
The presenter also provided timelines for other projects: a probation case management upgrade the team expects to wrap around June 2026; a judicial arbitration tracking modernization with the chief judge's office planned for next year; a Trintech implementation for treasurer bank reconciliation that recently started; and a Zendesk pilot and multilingual chatbot/talk-agent work to improve community services request tracking.
On accessibility, the presenter referenced a Department of Justice timeline for website and connected-application accessibility compliance, and staff were urged to take available Section 508 accessibility training. A FOIA request-tool project is approved to proceed but on hold until workload permits, with work expected to begin later in 2026.