Transit rider raises safety and accessibility concerns; council and staff hear public testimony
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Summary
A local resident told council multiple incidents alleging malfunctioning ADA ramps, buses in service with nonworking lifts, doors opening during motion, lack of heat, and other operational failures. The speaker said media coverage did not fully reflect riders' experiences.
During the public‑comment portion of the Dec. 1 meeting, a transit rider, Billy Gunderson, provided detailed testimony alleging repeated safety and accessibility problems with Minot’s bus fleet.
Gunderson described multiple incidents in which ramps or lifts would not operate, buses failed to kneel, doors opened while vehicles were moving, radios failed and some buses lacked heat. He said these failures had caused delays, missed appointments, and unsafe transfers for wheelchair users. He contrasted his experience with city and media statements that the buses are "safe," and urged the public and officials to recognize the rider perspective.
Why it matters: The allegations, if substantiated, affect compliance with ADA accessibility requirements and rider safety. Council and staff did not immediately announce a formal response at the meeting but the comments were entered into the public record.
What’s next: Transit staff and council are expected to review the claims and to follow up on maintenance, inspections and ADA compliance; the council room also received a demonstration on how to find and subscribe to bid postings (staff noted improved word‑of‑site outreach for contractors).