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DuPage PRMS committee recommends pausing Hexagon upgrade pending RFP outcome
Summary
The Police Records Management System Oversight Committee said the Hexagon MFR upgrade is not ready after recent testing and recommended delaying further milestone payments and training until the county completes an ongoing RFP and selects a long-term direction.
The DuPage County Police Records Management System Oversight Committee on Dec. 10 recommended pausing further work on the current Hexagon MFR upgrade until the county’s vendor-selection process is further advanced.
Committee presenters told members that recent testing of the MFR (report-writing/records) upgrade resolved some functionality problems but left multiple configuration and design issues. “The MFR product doesn't appear to be ready,” one staff presenter said, and the committee urged holding off on additional milestone work and payments until the RFP process determines whether Hexagon remains the preferred long-term…
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