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Community Action outlines water‑bill and plumbing assistance available to Kalamazoo households
Summary
Community Action of South Central Michigan described water‑bill assistance (capped at $3,000 per fiscal year with exceptions) and a plumbing program (cap $9,000) that have helped hundreds of households; staff reported 582 payments in Kalamazoo County totaling about $237,000 since Oct. 1, 2023.
Laura Jones, assistant director of emergency and supportive services for Community Action of South Central Michigan, told the Committee of the Whole on Dec. 1 that the agency operates two water affordability programs for residents who are connected to metered water or sewer accounts.
Jones said the water‑bill assistance program is generally capped at $3,000 per fiscal year but exceptions can be requested from the state bureau; the program is available to households that are past due, at risk of shutoff or have had service terminated. "Clients do not have to be in shut off status to come…
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