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Tennessee Revenue explains tax refund claims, 'report of debts' requirement and offsets

Tennessee Department of Revenue · November 25, 2025
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

Department staff walked through TenTap refund requests, the report-of-debts requirement for claims over $200, how refunds may be offset by liabilities on other tax accounts, and documentation and profile checks to speed processing.

Taxpayers and tax professionals were shown how to request refunds through the Tennessee Department of Revenue’s TenTap system and what to expect if a claim triggers offsets or additional review.

Katie Julian, taxpayer-education specialist, said taxpayers should verify contact and address info in TenTap before filing and use the claim screens to select recipient/address and state the basis for the refund. She explained that refunds arise from overpayments, adjustments or amended returns, and reminded users that credits stay on the tax account where they were…

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