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Tenants and volunteers press council on unsafe housing at Willows and dangerous conditions at Delaney Hall
Summary
Multiple public commenters urged council action: Mercy Guadad described persistent electrical failures, mold and unaddressed safety hazards at the Willows at Symphony Hall managed by Ingerman; volunteers and advocates described hazardous visitation conditions at Delaney Hall and asked the city to demand corrective action from GEO Group.
During a 30-minute public-comment period, tenants and volunteers delivered sustained criticism of building management and detention-center operations.
Mercy Guadad, a tenant at the Willows at Symphony Hall managed by Ingerman, recounted years of problems since she moved in June 2023: electrical failures that affected stoves and HVAC, mold confirmed as penicillium and aspergillus, protracted delays in repairs, pest infestations, and what she described as inadequate responses from management and inconsistent code-enforcement follow-up. She said she paid nearly $400 for an independent mold inspection…
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