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Job and Family Services: SNAP backlog to be completed this week; county weighing call-center and workforce options
Summary
Job and Family Services told commissioners that partial SNAP payments (about 65% of allotments) issued in November should be topped up to full this week; staff gave local caseload numbers and discussed staffing, potential changes to the C8 call-center arrangement, and workforce-program plans.
Job and Family Services (JFS) told the Knox County Commissioners on Nov. 20 that the state issued partial Supplemental Nutrition Assistance Program (SNAP) payments in November equal to roughly 65% of recipients' allotments and that the state has advised the remaining ~35% will be paid this week, though county staff are awaiting clarification on whether counties will need to absorb any shortfall.
Scott (Job and Family Services) said the partial payment covered recipients through September 2026 and that the department had already issued partial payments to families in November. Carla provided local caseload figures: 2,788 Knox…
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