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Job and Family Services: SNAP backlog to be completed this week; county weighing call-center and workforce options
Summary
Job and Family Services told commissioners that partial SNAP payments (about 65% of allotments) issued in November should be topped up to full this week; staff gave local caseload numbers and discussed staffing, potential changes to the C8 call-center arrangement, and workforce-program plans.
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Job and Family Services (JFS) told the Knox County Commissioners on Nov. 20 that the state issued partial Supplemental Nutrition Assistance Program (SNAP) payments in November equal to roughly 65% of recipients' allotments and that the state has advised the remaining ~35% will be paid this week, though county staff are awaiting clarification on whether counties will need to absorb any shortfall.
Scott (Job and Family Services) said the partial payment covered recipients through September 2026 and that the department had already issued partial payments to families in November. Carla provided local caseload figures: 2,788 Knox County families receive SNAP benefits (5,299 individuals); TANF (Temporary Assistance for Needy Families) serves 112 families (about 200 individuals). Scott said statewide SNAP recipients in fiscal-year 2024 numbered about 1.4 million and put roughly $3 billion into Ohio's economy.
Scott said the office had been preparing for potential budget and staffing impacts during recent weeks and had not implemented layoffs; recent retirements and separations reduced full-time positions from around 93 a decade ago to under 70 now. He described continued attention to performance, case oversight and reshaping positions to maintain services. Children�s services numbers remain below 60 children in custody, though a small number in restrictive placements drive higher placement costs.
On operational structure, Scott said the county is weighing how to manage its participation in the C8 call-center collaboration: some counties have withdrawn (Licking County among them), and staff will meet with Licking for discovery; one option would be to keep the collaboration but limit support to Knox County calls and applications to reduce exposure to audit complexity. Scott also described workforce planning: Brandy (workforce administrator) is exploring pre-apprenticeship work with schools and employers; a proposed mobile welding unit was estimated at $600,000 and deemed not cost-effective, so the county is prioritizing manufacturing and health-care pathway programs.
Scott closed by thanking commissioners and staff, noting uncertainty around some state-level program leadership and funding (Greater Ohio Workforce leadership is in transition), and saying the office will continue planning conservatively while seeking alternatives.
The presentation did not include formal requests for immediate appropriations during the meeting; staff said they would provide further details in future meetings if resource decisions are required.

