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811 centers report GIS upgrades, address‑point layers and auto 'no‑response' enforcement measures
Summary
Representatives from USA North and Dig Alert told the board they are adding address points, parcel and mile‑marker layers, API links to county GIS, and auto‑no‑response features to improve ticket accuracy and reduce missed notifications. Staff said these investments aim to reduce over‑notification and improve locator success.
Representatives of the two regional notification centers serving California presented an operational update on Nov. 18. USA North (northern regional center) and Dig Alert (southern regional center) described recent technical work meant to improve ticket quality and timeliness.
The centers reported the following operational items and near‑term plans: automated 'no‑response' handling (which initially inflated reported no‑response counts but has forced members to correct contact data), new GIS base‑map layers (address points, parcels, railroad and aqueduct mile markers), API integrations to pull updated…
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