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Consultants praise High Point—s ISO Class 1 rating, urge staffing and training changes after incident review
Summary
A third-party review presented at a manager—s briefing found High Point Fire Department performed well in a recent Barbee Avenue incident but recommended more staffing, multi-company training, improved incident command and capital investments; the city also recently won a SAFER grant for 24 firefighters.
A consultant presented a third-party review of the High Point Fire Department during a manager—s briefing, saying the department is accredited as an ISO Class 1 agency and was awarded a SAFER grant that will add 24 firefighters. The report concluded the department—s initial response times are strong but recommended staffing increases, training changes and operational improvements to reduce risk on complex incidents.
The presenter said the review combined an on-site post-incident analysis of an April Barbee Avenue call with six years of local incident data and benchmarking against similar North Carolina cities. "You were fortunate enough to receive a 2024 SAFER grant for 24 additional firefighters," the presenter said, calling the award "tremendous" and central to recommended next steps.
Why it matters: the report found High Point—s 90th-percentile time for the first responding unit is about 6 minutes, 30 seconds—consistent with industry benchmarks—while the 90th-percentile time to assemble a full complement for a structure fire was…
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