City staff told the Community Engagement Commission on Dec. 17 that the city will mail a postcard to every household in Liberty Lake to announce the 2026 community satisfaction survey and that the online questionnaire will be open through about February.

"Every resident every household resident in the city limits will be receiving a postcard in the mail sometime around January, letting them know that the community satisfaction survey is up," David said, describing the outreach plan and the commission's role in encouraging responses.

David said the survey questions will be largely the same as last year, with minor modifications, and that assistance will be available for residents who need help completing the online form — library staff and city hall will provide support. He said the city is trying to increase response rates and asked commissioners to "talk it up" among neighbors, coworkers and community groups.

Commissioners asked about incentives to boost participation. David said an incentive idea is being discussed with staff but is not finalized and stressed caution about using public resources for giveaways.

Separately, staff highlighted two high-engagement social posts the city used to reach broader audiences. David said a Facebook post about the former mayor pulled roughly "about a 128,000 views" initially and "I think right now, it's settled at around a 135,000 views." He also described a short moose video filmed at the Trailhead Golf Grounds that "is just getting shared out a lot," drawing thousands of reactions and comments.

The commission scheduled follow-up discussion in January to plan outreach tactics once postcards begin arriving and the survey goes live.