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Auditor and external reviewer raise NextGen risk to 'critical,' urge surge in staffing and a program director
Summary
Baker Tilly told the Minnesota State Board the NextGen Workday student rollout faces a 'critical' risk largely driven by staffing shortages and interdependent projects; the reviewer recommended a dedicated NextGen program director/conductor, greater TPOR engagement and targeted surge resources. Trustees heard that contingency funds remain and asked for a January update.
A Baker Tilly reviewer said the Minnesota State NextGen project has been elevated from a 'high' to a 'critical' risk level, citing persistent shortages of people resources and the complexity of connecting the Workday student implementation to ongoing HCM and finance stabilization. The finding was delivered as part of Project Risk Review No. 16 during the Board of Trustees Committee of the Whole on Oct. 22.
Mike Cullen, who has worked on every NextGen risk review, told trustees the most consequential risk is staffing: campuses and the system office lack the consistent expertise needed across HR, finance, IT, change management and connected projects such as a CRM that will feed recruitment and enrollment. "We raised it up to critical," Cullen said, adding that the CRM work and the student prototyping depend on the same…
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