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Grafton tech staff detail device rollouts, Freshdesk ticketing and AI guidance
Summary
Grafton Public Schools technology staff reported summer device deployments, new ticketing and anonymous-alert tools, and an AI integration plan that includes teacher SMART goals and a district AI task force aligning local guidance with DESE.
Grafton Public Schools technology coordinator Maureen Malloy told the school committee on Dec. 9 that the district completed summer device deployments, upgrades to phone and printing systems, and infrastructure work including new projectors and cameras at the high school. "We implemented anonymous alerts at GHS and JMS," Malloy said, referencing the high school and middle school safety tool now in use.
Malloy reviewed staffing and operational work: PowerSchool rollover, state reporting, onboarding new staff…
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