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Cumberland County, Fayetteville to run unified 9‑1‑1 user survey; board directs staff to finalize questions with PIOs
Cumberland County Board of Commissioners · December 11, 2025
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Summary
County commissioners directed staff to finalize a dynamic 9‑1‑1 user survey that captures both first responders and community end users, to be developed with city communications teams and returned with results in January.
The Cumberland County Board of Commissioners on Dec. 11 directed staff to finalize a 9‑1‑1 user survey that will gather feedback from two audiences — first responders (agencies that use the system) and community end users (people who call 9‑1‑1).
Gary Crumple and county staff told the board that a joint city‑county…
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