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Franklin County health department reports $27,663.08 in insurance adjustments for Q3; Patagonia billing rollout caused delays
Summary
The county health department presented its third-quarter adjustment report showing $27,663.08 in insurance adjustments and $2,167.27 in bad-debt write-offs, and explained that a surprise rollout of a Patagonia billing platform created extra rebilling work.
The Franklin County health department told the commission it seeks approval of its third-quarter 2025 adjustment report, listing insurance adjustments of $27,663.08 and bad-debt write-offs of $2,167.27. The presenter said insurance billing remains complex and staff routinely rebill claims multiple times, a process slowed recently by system…
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