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MHRC updates language-access study, aims for community survey in January
Summary
The Metro Human Relations Commission received a progress report on a new language access study that will survey residents in 10 languages, analyze departmental practices and vendor spending, and aim to deliver draft recommendations before the next budget cycle.
The Metro Human Relations Commission on Tuesday heard an update on a city-funded language access study that staff say will produce actionable recommendations for departments and be timed to inform the next budget cycle.
Gavin, the commission’s language-access lead, told commissioners the study builds on a 2017 report and a 2023 pilot. His team has completed stakeholder engagement and departmental self-assessments and plans a public community-survey translated into 10 commonly used Nashville languages. "I don't want this to be a report that, again, just sits on a website," Gavin said,…
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