Get Full Government Meeting Transcripts, Videos, & Alerts Forever!
Hanover Square tenants tell council persistent bed‑bug, heat and elevator failures continue amid licensing disputes
Summary
Seniors and tenant leaders testified at committee oversight that Hanover Square Apartments (1 West Conway) faces ongoing bed‑bug infestations, broken elevators and poor management; DHCD acknowledged complaints and the council said a forthcoming renters‑safety bill will increase scrutiny of large, repeat‑violator properties.
Residents and tenant leaders from Hanover Square Apartments told the House and Economic Development Committee Dec. 19 that long‑running infestations and building failures have left seniors in unsafe conditions and frustrated by slow enforcement.
Kevin Randall, tenant council president at Hanover Square, said residents face bed‑bug, roach and mice infestations and insufficient maintenance staff for the building’s 198 senior residents. "We call 311 to file a complaint... they set the work order number…
Already have an account? Log in
Subscribe to keep reading
Unlock the rest of this article — and every article on Citizen Portal.
- Unlimited articles
- AI-powered breakdowns of topics, speakers, decisions, and budgets
- Instant alerts when your location has a new meeting
- Follow topics and more locations
- 1,000 AI Insights / month, plus AI Chat
