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Hagerstown delays Workday go‑live, approves $127,000 city share of $448,000 change order
Summary
City staff told the council Workday ERP go‑live will move from January to July after data conversion and testing issues; staff presented a roughly $448,000 change order and said Workday will cover the majority while the city's obligation is 28.5% (about $127,000); staff will return with a March/June update.
City IT and finance staff updated the council on the municipal Enterprise Resource Planning transition to Workday and reported schedule slippage caused by data‑conversion challenges and testing delays. Presenters said the January go‑live is no longer realistic and proposed a new target in the July timeframe.
Staff described a change order with components that defer or re‑scope several modules and estimated the total change order at about $448,000. The presentation stated Workday will cover the majority of the cost and that the city's obligation would be about 28.5% of the total, roughly $127,000. Officials committed to return with another status report in March (council asked for June but March was also mentioned) and to provide ongoing communications as project milestones and risks arise.
Council members asked for interim updates and for staff to monitor the payroll conversion work (weekly to biweekly) and testing phases closely. Staff warned the conversion and testing work — including unit and validation testing and biweekly payroll calculation validation — remain active risks to the timeline.
No formal council vote was taken during the work session; staff will bring a change‑order request and any required action to a future council meeting once more details and financing are finalized.
