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Bangor consultants propose mobile ticketing, smart card and $2 single fare with fare capping

Bangor City Government Operations Committee · December 16, 2025
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Summary

Consultants recommended mobile ticketing, a renewable smart card and fare capping for Community Connector, plus a single-ride increase from $1.50 to $2; staff said an RFP will be released next year and rollout could begin in 2026–27. No formal action was taken tonight.

Consultant Reynaldo Germano, transit planner with Forceway ITP, told the Government Operations Committee that a proposed modernization of the Community Connector fare system would add mobile ticketing and a renewable smart card, introduce fare capping and raise the single-ride fare from $1.50 to $2.

The fare-study team presented three goals: improve fare revenue, reduce driver and staff burden from paper tickets, and lessen cost barriers for lower-income riders through fare-capping that eliminates the need to pay a full monthly pass up front. Germano said, “fare capping means that a rider would never pay more than a set value in a month,” adding that riders would pay per trip until reaching the cap and then ride free for the remainder of the month.

Why it matters: city staff and the…

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