Residents press Cibolo officials to restore chipper-style branch pickup and act on false amenity signs

Katie raised repeated resident complaints about chipper service and asked city staff to return with options to ease the backlog of branches left after a recent trash-service change.

“I've had tons and tons of calls about chipper service,” Katie said, noting the new trash provider requires branches to be bound and cut into much smaller pieces for pickup. “We still own the chipper as far as I know, and I'd like to see if there's a way something staff could bring back a proposal to do chipper service, kinda like we used to do bulk, where you could request it up to twice a year.”

Katie described piles of branches accumulating in yards because many residents are unable or unwilling to chop and bundle limbs to the new size requirement and said some scheduled pickups are not occurring even when material is bagged. She urged staff to explore options such as a set monthly chipper day or request-based pickups.

Separately, Katie raised concerns about developer and HOA signage that she said advertises amenities that are not present in completed neighborhoods, citing Saddle Creek Ranch and a development transcript reads as “Venata/Venado Crossing.” “There’s been other neighborhoods where signs go up that are just blatantly false,” she said, and asked legal staff to advise what, if anything, the city can do.

Council members did not take a formal vote on policy changes at the meeting; the request was made during the “future agendas” discussion and staff were asked to bring back proposals and legal guidance at a subsequent meeting.

The conversation framed the issue as operational and consumer-protection oriented: residents seek a practical remedy for bulky yard waste and clearer enforcement or remedies for misleading neighborhood advertising. The council did not set a timetable for staff follow-up at the meeting.