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Golf operations report: online bookings rise, sample shows ~10% guest share of bumped lottery slots

Recreation Centers of Sun City West Golf Committee · December 12, 2025
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Summary

Operations staff reported November call volume near 4,030, sold‑out events and a raffle that raised $945 for Folds of Honor; sample lottery data presented by staff found roughly 10% of bumped players were guests, prompting discussion of whether system changes or IT revisions are needed to track member‑guest usage.

Golf operations manager Pat O’Hara told the Recreation Centers of Sun City West Golf Committee on Dec. 11 that residents are increasingly using the online portal and that November call volumes were roughly flat at about 4,030 calls.

O’Hara said the department has sold out tournaments — including an ugly‑sweater night scheduled for Feb. 19 — and that a Veterans‑Week raffle raised more than $945 for Folds of Honor. He also reported youth and…

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