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Select Board tentatively approves move to consolidated communications vendor after prolonged outages
Summary
Staff recommended consolidating town phone and Internet services with a single vendor (referred to in the record as Fidium) after multi-hour outages affected police and fire; the board approved proceeding pending an audit of existing lines, final price details, and budget adjustments.
Town staff told the Select Board on Dec. 9 that the town has experienced multiple outages of phone and Internet service — one lasting over 14 hours — that impaired police and fire operations and other municipal functions. Staff recommended consolidating services under a single vendor (recorded in…
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