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Parents and trustees press district on bus tracker glitches; First Student credits noted
Summary
Board members questioned district staff about repeated bus tracker glitches and communication when bus assignments change. Staff said they log late buses, have secured credits (about $20,000 for September) from contractor First Student, and will press the vendor to improve family communications.
Transportation performance and family communications with contractor First Student drew sustained discussion at the Dec. 15 Springfield SD 186 board meeting.
Board members described recent glitches with the bus tracker and cases where parents saw a bus at the depot while it subsequently arrived, creating confusion. One board member asked in the meeting, "Has there been any…
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