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Lake Elmo unveils first formal communications plan; staff to use new website, push notifications and WCAG standards
Summary
Communications staff presented Lake Elmo’s new communications plan including website improvements, Notify-me push notifications, social channels and WCAG 2.2 accessibility steps. Council asked staff to emphasize text alerts and crisis coordination with public safety.
Lake Elmo communications staff presented the city’s first formal communications plan at the Dec. 9 workshop, describing a new website, analytics tools and a schedule to meet web accessibility guidelines.
Sofia, the communications presenter, said the plan’s mission is to ‘‘provide planned quality public services consistent with the city's character in a fiscally responsible manner in partnership with our community’’ and emphasized…
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