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Madison resident questions rising water and sewer bills; utility staff say rates unchanged since 2017

Board of Public Works and Safety · December 2, 2025
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

At the Dec. 1 Board of Public Works and Safety meeting, resident Sherry Hunter asked why sewer bills are higher than expected. City staff said water and sewer rates have not changed since 2017, explained separate rate structures and minimums (water minimum 3,000 gallons; sewer minimum 2,000 gallons), and directed the resident to the water office for individual billing review.

A Madison resident raised concerns at the Board of Public Works and Safety meeting on Dec. 1 about sharply rising water and sewer bills and affordability for residents on fixed incomes.

Sherry Hunter of 703 West 4th Street told the board she and others have noticed increases and said a recent bill felt unusually high. “These water bills and sewer bills, we keep getting that keep going…

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