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LEOFF Plan 2 ombudsman office reports 216 cases in FY2025, highlights L&I delays and program maturation
Summary
Tammy Sadler presented the ombudsman program's FY2025 report: 216 contacts (154 within ombudsman scope), a caseload skewed to firefighters (64%) and retirees/actives (67%), ongoing work on workload measurement, a planned customer survey and a records‑retention policy; staff noted L&I processing delays that can leave survivors uninsured.
Tammy Sadler, staff and ombudsman program lead for the Law Enforcement Officers' and Fire Fighters' Plan 2 Retirement Board, presented the program's second annual report covering fiscal year 2025 (07/01/2024–06/30/2025).
Sadler said the office handled 216 cases during the period; 154 of those fell within the ombudsman specialty and 62 were out‑of‑scope referrals to other agencies. Of the office's caseload,…
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