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Dearborn Heights council creates Water Billing, Grants and Communications departments to centralize services
Summary
Council approved ordinances to create a Department of Water Billing, Department of Grants and a Department of Communications, with the administration saying the changes will address resident billing issues, pursue grant funding, and centralize messaging and crisis communications.
Dearborn Heights — On Dec. 9 the City Council approved ordinances to establish three new departments: Water Billing, Grants and Communications.
Chief of staff and administration officials told the council the water-billing department is needed because billing inquiries and disputes have consumed substantial staff time and require a…
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