Public comment at the Snellville meeting combined congratulations for newly seated council members with pointed criticism of prior conduct and calls for improved civility.

Several speakers urged the council to 'bury the hate' and stop name-calling, describing a pattern of mean-spirited behavior and alleging that a city-affiliated social-media administrator and certain council members had engaged in conduct that violated city policies on online behavior. One commenter said past leaders had been 'belittling' and criticized decisions she saw as prioritizing town-center projects over small-business ARPA requests. The transcript records angry and emotional appeals and calls for accountability during the public-comment portion.

Council members and guests also heard individual pleas: a resident, Eugenia Cartiero, described dire financial pressures from rising property taxes and utilities and asked for staff follow-up; the mayor invited her to provide contact details after the meeting. A student speaker requested community donations to support the South Gwinnett High School marching band's trip to Chicago on Nov. 24; the mayor said the city would consider a proclamation and explore support options.

The meeting included both accusations and defenses. Council member Norman Carter and other officials had earlier recounted charitable work by Mayor Pro Tem Todd Warner to support local nonprofits; that account appeared in the meeting record as a defense to public criticism about his conduct. The transcript records allegations, denials or rebuttals but no formal disciplinary actions were taken during the meeting.