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Council approves $802,000 five-year TruePoint subscription to manage work orders and assets
Summary
The Metropolitan Council approved a five-year software-as-a-service agreement with TruePoint Solutions LLC for a computerized maintenance management system not to exceed $802,000; staff said implementation/customization is budgeted at $250,000 and the subscription cost is split across departments (69% drainage, 20% environmental services, 11% transportation).
The Metropolitan Council on Nov. 25 authorized a five-year software-as-a-service agreement with TruePoint Solutions LLC to provide a cloud-based computerized maintenance management system (CMMS) for public-sector asset and work-order tracking, in an amount not to exceed $802,000.
Mister Smith (presenter) told the council the system ties work orders directly to assets so managers can track repair frequency and lifecycle costs; that data will help staff identify when replacing an asset is more economical than repeated repairs. He said the contract is a five-year, population-based subscription and implementation/customization costs total about $250,000. Staff described an internal cost split across departments: 69% of the fee for drainage, 20% for environmental services and 11% for transportation/drainage.
Councilwoman Adams asked staff to explain how the system would improve strategic decision-making; Smith said the system will allow asset-level reporting and better budgeting for replacement versus repair. Council members noted the budget impact and the shared cost-allocation approach. Councilwoman Adams moved the item; Councilwoman Amorosa seconded; the motion carried.
Next steps: the mayor-president will execute the five-year subscription and staff will begin implementation and customization work under the $250,000 implementation budget line; departments will coordinate user rollout and reporting.
