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Fire call volumes rise; Ready Notify/Code Red breach prompts resident guidance
Summary
Richmond Heights staff reported a year-over-year rise in fire calls and promoted free CPR classes by a community paramedic; officials also relayed a Cuyahoga County cybersecurity incident affecting the Ready Notify/Code Red alert system and urged residents to secure accounts.
City officials told the Richmond Heights City Council on Dec. 9 that fire call volume is up about 15.7% year-over-year, with 2,828 calls for service through Nov. 30. Fire supplemental staffing costs are lower than last year, with year-to-date supplemental expenses reported at $145,375.
Staff highlighted community programs run by the community paramedic, Nicole, including a free Heartsaver CPR course on Dec. 17 and a Red Cross blood-drive on Dec. 16; contact information was provided for residents interested in participating.
Officials also relayed a cybersecurity incident disclosed by Cuyahoga County affecting the Ready Notify (Code Red) emergency alert platform. The county discovered the breach on Dec. 2 and told jurisdictions that subscriber names, addresses, phone numbers and email addresses may have been exposed. The county said no sensitive financial data is part of the Ready Notify registration process. Council staff urged residents to change passwords, enable multi-factor authentication and monitor accounts for suspicious activity.
"The breach was discovered on December 2," Speaker 1 said. Staff recommended residents report any suspicious activity to local law enforcement and to use the Cuyahoga County Office of Emergency Management website to manage subscriptions.
Next steps: staff will follow county guidance and inform residents of any county-issued remediation steps; community paramedic programs will continue and staff will provide sign-up details.
