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Saco, Biddeford draft CAD/RMS MOU: chief says county selection yields Motorola product, 18‑month rollout

Saco City Council · December 16, 2025
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Summary

City staff presented a draft memorandum of understanding for a countywide CAD/RMS public‑safety upgrade. Chief Clemens said the county vetting narrowed vendors to a single, nationally used product (Motorola Flex); implementation would take about 18 months and payments begin only after the system is operational.

City staff and the police chief briefed the Saco City Council on a draft memorandum of understanding (MOU) for a countywide Computer‑Aided Dispatch/Records Management System (CAD/RMS) project that Saco and Biddeford are pursuing together.

Interim Administrator Prescott described the MOU as an initial step to outline how the project could move forward and noted that staff expect to bring a more finalized draft to a joint Saco‑Biddeford meeting in January and to include costs in the FY27 capital improvement plan. Chief Clemens summarized the countywide vendor‑selection process, saying the review narrowed viable products to a single vendor and that the selected package is a widely used commercial product. He told the council implementation would take approximately 18 months after an agreement is signed and that the jurisdictions would not begin payments until the product is operational.

Councilors asked about cross‑agency data sharing, the ability to add other entities later, and how performance would be measured. The chief said the product supports cross‑agency sharing and national cross‑agency queries if participating agencies enable them; he also said communities may join later subject to pricing changes. The chief identified the vendor (Motorola) and the product as Motorola’s Flex solution during the Q&A. Staff will return with a refined MOU in January for additional council review.

What’s next: staff will refine the MOU and present it in January; potential implementation and costs will be addressed through FY27 budget and capital‑improvement processes.