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Altman tells panel ChatGPT is already helping small businesses with marketing and operations
Unidentified panel on technology and energy · May 8, 2025
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Summary
Sam Altman told the panel that early adopters used ChatGPT to solve practical problems—from ad copy to customer emails—citing an Uber driver who used the tool to run a laundromat as an example of scalable small‑business benefits.
Mister Altman described how AI tools such as ChatGPT are being used by small businesses for routine tasks like marketing, document review and customer support.
"One of the ones that really sticks out for me is…in the first six months, I was in an Uber, and the driver...was using it to…
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