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IT reports successful domain migration and YubiKey rollout; vendors raise migration concerns

Franklin Technology Commission · December 4, 2025
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

The commission heard that the city's largest domain migration to a new muni domain and Azure AD was completed with YubiKey FIDO2 authentication in place and no reported authentication failures; staff also warned of vendor support and scheduling problems with BS&A and Johnson Controls affecting other cutovers.

The Franklin Technology Commission received an operations briefing Dec. 3 reporting a citywide domain migration and related security upgrades, and heard staff warnings about vendor support problems that could delay other projects.

Information Services staff described a migration from the city’s old Franklin NT domain to a new ‘muni’ domain synchronized with Microsoft Azure Active Directory. As part of the migration, the city installed vulnerability-management agents, applied enterprise mobility-management controls and issued more than 220 YubiKeys for mandatory two-factor (FIDO2) authentication. “On the…

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