Get Full Government Meeting Transcripts, Videos, & Alerts Forever!
Get email alerts on the Insurance Claims topic
No spam. Unsubscribe anytime.
Clarksburg resident complains of delayed repairs, says insurer’s settlement offer falls short
Summary
A resident told the council contractors and his insurer have left his home partially unrepaired after a July basement flood and that Zurich’s settlement offer is about $8,000 below the estimate to complete repairs; he asked for council attention and help getting work finished.
Ron Radcliffe addressed the council about damage to his basement after contractors cut a water line prior to heavy rains on July 18, which he said caused flooding. Radcliffe thanked the mitigation crew that responded but said the insurer (which he identified as Zurich) has not fully funded repairs and that he has received little communication on progress.
“They’re saying that they’re about $8,000 off of what the estimates are to have all these things put back into my basement,” Radcliffe said, and asked the council to press for completion and clearer communication from the insurer and contractor. He asked the city to help resolve delays in the claims and contractor follow-up.
Council acknowledged the concern and the record shows an administrative offer to exchange contact information and investigate which department or outside agency has jurisdiction; no formal council directive or remedy was recorded in the meeting transcript.
