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Chesterfield County outlines Access on Demand update, proposes fare rise to sustain service
Summary
County Mobility Services presented usage metrics, two state grants and a proposal to raise the intra-county fare from $6 to $10 (effective Jan. 2026) while keeping disability and income eligibility; officials plan community outreach and biennial fee reviews.
Unidentified Speaker, a Mobility Services presenter from Chesterfield County's Community Engagement and Resources, gave an update on the county's Access on Demand paratransit program and recommended changes aimed at long-term sustainability.
The presenter said Access on Demand is a scheduled pick-up service for Chesterfield County residents who are age 60 or older, have a short- or long-term disability, or meet low-income criteria; applicants must provide documentation to enroll. The program covers trips within the county for any reason and allows work- and medical-related trips to neighboring jurisdictions, including Richmond, Henrico, Hanover and parts of Hopewell and Colonial Heights.
Why it matters: The county emphasized the program's role in connecting seniors, residents with disabilities and low-income riders to…
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