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Geneva business owner says Route 20 construction harmed her store, alleges council member insult on social media

City of Geneva City Council · December 1, 2025
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

A downtown bridal-store owner, Penny, told council the Hackle Road/Route 20 construction has eroded her business, said a contractor missed a 10/21/2025 completion date, and alleged a council member replied on social media telling her to 'shut the hell up.' She asked council to investigate and offered documentation.

During the Nov. 24 City of Geneva meeting, Penny, who identified herself as the owner of a bridal store in Geneva, told the council the ongoing Hackle Road/Route 20 construction has damaged her business. She said her store has been profitable since opening eight years ago and that a second location has remained profitable, but that the local construction project has caused business erosion.

Penny said the contract completion date was Oct. 21, 2025, that she had filed FOIA requests and had documentation (videos, photos, and other records), and that after posting on a Facebook community page a council member publicly replied: 'unless you have a better plan, your bitching doesn't help' and 'you should shut the hell up.' Penny asked the council to look into the matter and made herself available to discuss evidence she said she had collected.

The transcript records Penny’s allegations and her request for council review; no council response or formal investigation was recorded at the meeting. The council did not identify which council member made the social-media comment in the meeting record; the claim remains an allegation in the transcript.