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East Point to replace phone system; IT warns 400 numbers will change and urges rapid public notice
Summary
IT staff told council a vendor change required replacing phones and issuing about 400 new phone numbers; staff said the main city line (404-270-7001) remains active, a website banner will be posted within 24 hours and a multi-week communications campaign (utility bill notice, flyers at senior centers) will run to reduce resident confusion.
City IT staff told council that a vendor and technology upgrade required issuing new phone numbers for roughly 400 lines because number-porting was not available.
"So the only option we had was to get new phones along with new phone numbers," IT Director John Wallman said, describing an installation plan to roll out new numbers beginning at…
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