Get Full Government Meeting Transcripts, Videos, & Alerts Forever!
Get email alerts on the Mpd Fleet Management topic
No spam. Unsubscribe anytime.
MPD reports progress on fleet-management audit; backlog of vehicle-accident cases being reduced
Summary
Minneapolis Police Department officials told the citys Audit Committee they have reduced backlogs in vehicle-accident investigations, are aligning MPD policy with city risk management and plan to adopt ServiceNow for fleet management in early 2026.
The Minneapolis Police Department told the Audit Committee on Dec. 8 that it has taken steps to address findings from the 2024 MPD fleet management audit, citing staff changes, new assignments and technology plans intended to reduce a backlog of vehicle-accident investigations.
Deputy Chief Olsen said the audit recommended clearer processes for accident investigations under MPD policy 4 4 11 and that MPD has strengthened staffing for crash reconstruction. "We are at 100 percent cases closed for 2019 and 2020," Olsen said, and added that MPD prioritized more recent years: "We are at 62 percent in 2025, 47 percent in 2023, and 53 percent in 2024." He told the committee that severity and injury guide prioritization decisions.
Commander Justin Reustorfer (Administrative Services Division) described policy and procedure work that remains in progress because many policy-makers are occupied with the settlement consent decree; he said MPD expects to amend fleet policies in 2026 and to submit supporting documentation to move several remediate items to completion. Reustorfer also outlined operational controls: GPS tracking via the CAD system for marked squad cars, weekly executive oversight meetings with command staff, and monthly reviews with Fleet Services to monitor vehicle use and readiness.
Reustorfer said MPD has already consolidated external fuel cards and implemented a Smartsheet to track usage, and that the department is moving fleet records into an enterprise ServiceNow instance. "We're expected to go live with that in January 2026," he said, describing ServiceNow as the enterprise solution that will replace a legacy database and integrate with Fleet Services.
Commander Renee Lewis of the Inspections Unit reported improvements on off-duty assignments and compliance: officers must enter off-duty work into the Workforce Director POD code, supervisors must perform site compliance checks, and MPD is piloting a Power App to collect schedules and better track off-duty hours. Lewis also said the driver's-license compliance review showed near 100% compliance among drivers.
Committee members pressed for details on crash-investigator staffing and how site-specific procedures will be handled. Olsen said MPD had five crash investigators in 2019 and now has four with one candidate in training, and Lewis said MPD expects to produce roughly 10 template site-specific procedures for common categories of locations.
The committee had no further questions and Chair Payne directed the clerk to receive and file the MPD fleet-management update. The update included both progress and outstanding remediation items; MPD told the committee that longer-term actions (policy alignment and some technology changes) will extend into 2026.
