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San Jose pilot retrieved hundreds of abandoned shopping carts; city studies a permanent program

San Jose City Council · December 17, 2025
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

A three-month pilot collected roughly 734 abandoned carts across two pilot areas. Staff outlined startup and annual cost estimates, state limits on fee recovery and next steps including retailer outreach and a potential RFP for permanent retrieval service.

City staff on Dec. 16 presented results of an abandoned shopping-cart retrieval pilot that ran from Aug. 14 to Nov. 14 across two pilot areas. The pilot collected approximately 734 carts (about 202 in Area 1 and 532 in Area 2), with the highest counts linked to a small set of retailers.

Rachel Roberts (code enforcement) told the council the top retailers associated with retrieved carts included Costco, Whole Foods, Walmart and Safeway. Staff reported vendor ride-alongs helped improve collection efficiency and found a…

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